| WakePerformance.com strives to provide our valued customers with the best customer service in the industry. You may contact us by choosing the appropriate email contact address from the list below:
Order Notifications:
If you have recently been alerted with a notification email regarding a credit decline, shipping method, or address verification issue, please direct your correspondence to:
Claims:
If you have recently received damaged merchandise, or if a package is missing/lost en-route, please direct your correspondence to the below address so that we may assist you with a resolution and get you your needed merchandise:
Product Information:
If you have any questions regarding our carried merchandise, warranty, or product description information, you may direct any of these inquiries to the below address.
Or, if you notice a possible error with a particular product description/specifications, please let us know using the address below as well:
Product FAQs
Rebates:
Questions regarding advertised rebates may be directed to:
General:
For all other general/misc inquiries such as: account information, ordering (including rush processing), and shipping; and/or needed assistance with a recently placed order, please direct your correspondence to our customer service address below:
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Suggestions/Feedback:
WakePerformance.com welcomes all . As we are still growing, we take into consideration and investigate all avenues to better ourselves and our business practices - ultimately, to ensure the satisfaction of each and every one of our valued customers.
Recommend a Product:
Click to suggest a product(s) for WakePerformance.com to carry. We will be sure to investigate all possibilities to carry the product(s) you suggest.
Web Site Feedback/Inquiries:
If you are having problems viewing the WakePerformance.com website, please let us know so that we may assist you troubleshoot. We also welcome your suggestions and/or constructive criticisms about the WakePerformance.com website. For either, please write to:
Top Quality Experiences:
Have you had a pleasurable experience with us? We would like to know about it! Praise lets us know that our hard work and dedication for customer satisfaction is appreciated. After all, we work for YOU. You may tell us about your favorable experience at:
General Feedback/Service Suggestions:
We now have an address where you may direct general feedback to us as well, including suggestions for how we may improve our services. Please note, that some submissions may not receive replies. However, they will definitely receive the attention and consideration that they certainly deserve. You may write to:
Our goal is to have your complete and total satisfaction with each and every shopping experience at WakePerformance.com. If you have had an experience that reflects negatively on our services and is contrary to our goal, please let us know. This correspondence may be directed to:
We welcome your shared thoughts, concerns, and constructive criticisms. Your feedback is genuinely appreciated and we thank you for taking the time to write to us.
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Departments:
Purchasing:
If you would like to introduce your company products to WakePerformance.com, please contact our purchasing department:
Advertising/Marketing:
If you have a marketing proposal or would like to advertise for WakePerformance.com on your website, please contact our marketing department:
Public Relations:
If you are a member of the press and are interested in learning more about WakePerformance.com, please contact us:
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Accessories
Brakes
